Privacy Policy

About Us

We are Accessible Rent-a-car.

Your privacy is important to us.

Throughout this page we explain some important points about what happens when you visit and interact with our website.

What personal data is collected and how it is collected

- Contact Forms

When visitors leave messages on the site through existing forms, the data present in the form is stored, as well as the IP address and browser user agent, to help with spam detection.

- Cookies

This site uses cookies to improve performance and user experience.

What are cookies?

Cookies are small text files stored on the Client's computer through the internet browser.

(browser), storing only information related to user preferences (generic information), thus not including the user's personal data.

The cookies used by the Accessible Rent website observe the principles of anonymity and confidentiality and have the sole purpose of recognizing the user, and are not used under any circumstances to collect information that identifies the user, nor for direct marketing purposes.

Cookies help the website recognize the user's device the next time they visit.

At any time, the user can, through their internet browser, decide to be notified about the receipt of cookies, as well as block their entry into their system.

Attention should be drawn to the fact that refusing the use of cookies on the website may result in the user being unable to access some of its areas and/or receive personalized information.

What are cookies used for?

Cookies are used to help determine the Usefulness, interest, and number of uses of this site, allowing for faster and more efficient navigation, eliminating the need to repeatedly enter the same information.

What type of cookies are used on this site?

The cookies used have different functions and are distinguished in the following terms:

1 – Strictly necessary (essential) cookies: allow navigation on the site and use of its applications, as well as access to secure areas of the site.
2 – Analytical cookies: performance cookies to know which pages are most popular, which link between pages is most effective, or to determine why some pages are receiving error messages. These cookies are used only for statistical creation and analysis purposes, never collecting personal information.
3 – Functionality cookies: store user preferences regarding the use of the site, so that it is not necessary to reconfigure the site each time you visit it.

Cookies can be:

Permanent: are stored, for varying periods of time, at the level of the internet browser on your access devices and are used whenever the user makes a new visit to the website. Normally, they are used to direct navigation according to the user's interests, allowing us to provide a more personalized service.

Session cookies: These are temporary, remaining in your internet browser's cookies until you leave the website. The information obtained allows us to identify problems and provide a better browsing experience.

How to manage cookies?

All internet browsers allow the user to accept, refuse or delete cookies, specifically by selecting the appropriate settings in the respective internet browser.

After authorizing the use of cookies, the user can always disable some or all of the cookies.

With whom your data is shared

Your privacy is important to us.

We do not share your data with third parties.

All information you enter into forms on our website at www.accessiblerent.com is used only by Accessible Rent.

How long your data is retained

If you leave a message, the data in it will be saved indefinitely.

For users who register on our website (if any), we save the personal information they provide in their user profile. All users can view, edit, or delete their personal information at any time (with the exception of not being able to change their username). Website administrators can also view and edit this information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an export file with the personal data saved about you, including Deleting any personal data you have provided. You can also request that saved data be deleted. This does not include any personal data that is required to be kept for administrative, legal or security purposes.

How your data is protected

In its organizational structure, Accessible Rent has a Data Protection Officer, who is responsible for the execution and compliance with applicable legal and regulatory standards regarding the processing of personal data and who is specifically responsible for maintaining and developing the Security, Confidentiality, Secrecy and Personal Data Protection Policy.

The Accessible Rent website has also implemented sufficient, necessary and appropriate technical, physical, organizational and security measures to protect personal data against accidental or unlawful destruction, accidental loss, alteration, disclosure, unauthorized access and against any other form of unlawful processing.

Thus, different security mechanisms and procedures have been adopted, following best practices in terms of information security in the systems that support the services it provides and that store the procedural data of Clients, namely the use of firewalls and intrusion detection systems, the existence of restricted access – physical and logical – the logging of operations and their respective monitoring and auditing, the collection and transmission of personal data through secure means.

The personal data collected on the website www.accessiblerent.com is stored securely in its systems, which, in turn, are located in a certified data center covered by all the physical and logical security measures essential to the protection of personal data.

Contacts

For more information on how Accessible Rent handles/processes the personal data of its Clients or to clarify any doubts, submit a complaint or leave comments on matters relating to Privacy and Personal Data Protection, you should send your communications to:

Data Protection Officer – “Data Protection Officer”
[email protected]

Alameda das Comunidades Portuguesas
1700-111 Lisboa

Accessible Rent-a-car Logo

Contacts

Customer Experiences

The van is very comfortable seating and made it very easy for my husband, who is elderly to get in and out easily.
Margareta
The vehicle was spacious and had a lift so getting on board was easy.
James S
The van was clean and comfortable and I could sit in my wheelchair in transport.
Elīna B
For the fourth year I chose them - excellent vehicle with lift and fixings for wheelchair.
Shoghik M
Our transport van was very clean, comfortable and included a full-sized wheelchair.
Dan D
The van is fully wheelchair-accessible, with a lift at the back, enough room to stay in your chair.
153Marie1978
We recommend it to anyone who has mobility difficulties and wants to get to know Lisbon, its surroundings and more.
Flavia
This company’s experience allowed all of us (two with mobility issues) to know Lisbon and its surroundings (...) Thank you for making that possible!
Ann
2026
® Accessible Rent-a-car
Privacy Overview
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